I describe myself as a Customer Service enthusiast who’s purpose is to turn Customer Service agents into Customer Service gurus. This led me to start my blog softskillstipsandtricks.com. A Customer Service instruction manual of sorts.
In my personal life, I love to push my limits and I engage in various endurance sports. To date, I have participated in two marathons and two 70.3 triathlons and I have no intention of stopping any time soon. I believe in the old adage; Life is an adventure and an adventure is best lived boldly!